Microsoft Lync Server 2010
1. Key Changes for Lync Server 2010
1.1 New Brand
Microsoft has rebranded the Microsoft Office Communications portfolio called Microsoft® Lync™ (formerly called Communications Server ―14‖). Lync aligns with goal of Microsoft to transform communication into an interaction that is more collaborative, engaged, and accessible. The vision of Microsoft is to connect people in new ways, anytime, and anywhere— and the Lync family of products represents this aim.
1.2 New Plus CAL
The Lync Server 2010 CAL offerings now include a new CAL: the Lync Server Plus CAL which includes Enterprise Voice features. Please refer to section 2.5 Lync Server Client Access Licenses for further details.
1.3 Changes to the Enterprise CAL and ECAL Suite
Some Enterprise Voice-specific features previously offered with the Office Communications Server (OCS) 2007 R2 Enterprise CAL will now only be offered in the new Lync Server Plus CAL. The Lync Server 2010 Plus CAL and its associated features will not be included with the Enterprise CAL (ECAL) Suite.
Enterprise Voice features will be discontinued from the Enterprise CAL with Lync , and Microsoft offers rights to the Plus CAL to customers. Qualified customers include those who have purchased OCS 2007 R2 Enterprise CAL or the ECAL Suite and have maintained their SA benefits by the availability of Lync Server.
Please refer to section 6.2 Grandfathering Policy for further details.
1.4 Core CAL Suite Now Includes the Lync Standard CAL
Beginning in August 2011, the Core CAL Suite will be expanded to include the Lync Server Standard CAL. The updated Core CAL will deliver essential capabilities, improved value to new and existing customers, and align on-premises products with Cloud offerings: Microsoft® Windows Intune® and Microsoft® Office 365®. This product alignment helps customers move to the cloud on their terms by delivering similar capabilities to users no matter where their servers or services are deployed.
2. On Premises Licensing for Lync Server 2010
2.1 License Types
Lync Server on premises is licensed in the Server/Client Access License (CAL) model. There are three types of licenses:
▩ Server
▩ Client access
▩ External connector
2.1.1 Server Licenses
A license must be assigned for each instance of the server software that is being run. The Lync Server 2010 is sold in two editions:
▩ Lync Server 2010 Standard Edition
▩ Lync Server 2010 Enterprise Edition
2.1.2 Client Access Licenses (CAL)
To access Lync Server, a CAL is required. A CAL is a license that gives a user the right to access the services of the server. There are three CALs for Lync:
▩ Lync Server 2010 Standard CAL
▩ Lync Server 2010 Enterprise CAL
▩ Lync Server 2010 Plus CAL
The Standard CAL is the base CAL and required in all scenarios. Enterprise CALs and Plus CAL is additive and is sold as a supplement to the Standard CAL. To enable Standard CAL features for a user, the user must be licensed with the Standard CAL. To use either the Enterprise CAL or the Plus CAL features, the user must be licensed with a Standard CAL and either one (1) Enterprise CAL or one (1) Plus CAL. To enable all features, a user must be licensed with all three CALs.
Each CAL works with either the Standard Edition or Enterprise Edition of the Server
2.1.3 Device and User CALs
For each Lync CAL, there are two types of CALs for purchase:
▩ Device-based CAL (Device CAL)
▩ User-based CAL (User CAL)
With the User CAL, a CAL purchase for every authenticated user who accesses Lync Server 2010 features is required, regardless of the number of devices used for that access. Purchasing a User CAL may make more sense if users need roaming access to the corporate network using multiple, unknown, or additional devices than on-site users.
With a Device CAL, a CAL purchase for every device that accesses Lync Server 2010 features is required, regardless of the number of users who use that device. Device CALs are useful for companies whose workers share devices. The decision between Device CAL and User CAL is financial.
Examples of devices which connect to Lync Server features and require a license include, but are not limited to, are:
▩ personal computers (PCs) and
▩ IP phones
Devices which connect to Lync Server 2010 features and do not require either a user or device license include:
▩ Analog devices connected to Lync Server via a 3rd party gateway
▩ USB only peripherals devices for the PC
2.1.4 External Connector Licenses
For external users who are not employees (such as business partners, offsite contractors, or temporary staff), to access Lync Server 2010 as authenticated users, there are two licensing options:
▩ Acquire CALs for each external user.
▩ Acquire External Connector (EC) licenses for each server that will be accessed by external users.
An EC license is an alternative to CALs for each server that external users will access. An EC license assigned to a Lync Server 2010 permits access by any number of external users. Each physical server that is accessed by external users requires only one (1) EC license regardless of the number of instances running. There are three External Connectors for Lync Server 2010:
▩ Lync Server 2010 External Connector Standard
▩ Lync Server 2010 External Connector Enterprise
▩ Lync Server 2010 External Connector Plus
2.1.5 Client License
In order to access the functionality of Lync Server and have an authenticated experience, users need the Lync client application. Lync has one client:
▩ Microsoft Lync 2010
Users can purchase Lync as a standalone application or as part of the Office Professional Plus 2010 suite.
2.2 How to Deploy Lync Licenses On Premises
2.2.1 Server Licenses
A server license is required for each physical or virtual instance of the Lync Server 2010 Front End Server Role (required with every Lync deployment). Both Standard and Enterprise editions can be installed and configured in many server roles on a server running Microsoft Windows Server®. Server roles are Lync Server 2010 instances which run a specialized set of functionality, such as audio/video conferencing, edge services, or mediation between Enterprise Voice and the PSTN. All other roles are considered additional software and do not require a license. For these roles, users may run any number of instances directly with the Front End Server role. Section 6.3 Server Roles has a list of server roles offered for Lync Server.
2.2.2 Client Access Licenses
As the base CAL, the standard CAL is required for each user or device that will access instances of the Lync Server roles, in all scenarios. Each server instance may provide different functionality to the user, and therefore not all servers in the Lync architecture/topology require an Enterprise or Plus CAL.
For example, if users deployed the Lync Server Front End Role (required of any Lync deployment) and also deployed Lync Server 2010 in Web Conferencing Server Role, a Lync Server 2010 Standard CAL for the rich IM and presence features is needed, as well as the Lync Server 2010 Enterprise CAL for the online conference features. This example would not require the Plus CAL. Figure 1 lists the CAL requirements for different server roles.
The feature details for server and CAL licensing are described in section 2.5 Lync Server 2010 Client Access Licenses. Refer to section 2.3 Licensing External Users for more information on External Connectors.
2.3 Licensing External Users
External users may require a license in order to access a Lync Server 2010. There are four types of external users that may access a Lync Server 2010:
▩ Federated users
▩ Anonymous users
▩ External Authenticated users
▩ Public IM Connectivity users
2.3.1 Federated Users
A federated user is an external user that possesses valid credentials with a federated partner and is authenticated on that basis by Lync Server 2010. Federation is a feature provided with the licenses of Lync Server 2010. Users connected by federation with another partner do not require a CAL or External Connector License as the federated partner will already own the appropriate number of licences.
2.3.2 Unauthenticated1 Users
An unauthenticated, or anonymous, user is a person/device that does not have an identity in the Active Directory® Domain Services or Lync Server. Unlike a federated user, an anonymous user is not authenticated. With the Lync 2010 Attendee client, unauthenticated users can a join Microsoft Lync Server 2010 hosted meeting. There are no required licenses for unauthenticated users of Lync Server.
2.3.3 External2 Authenticated Users
An EC license permits an unlimited number of authenticated3 external users to access a Lync Server 2010 in scenarios where the number of CALs is uncertain. The number of EC licenses required corresponds to the number of physical Lync Server 2010 servers. The specific EC required is determined by the equivalent CAL features the external users would require. The following lists available EC licenses and the equivalent CAL features:
▩ External Connector Standard: equivalent to the Standard CAL features
▩ External Connector Enterprise: equivalent to the Enterprise CAL features
▩ External Connector Plus: equivalent to the Plus CAL features
Refer to Figure 1: CAL Requirements for Server Roles, the equivalent EC will be required for each server role.
2.3.4 Public Instant Messaging Users
Lync Server 2010 provides organizations with the capability to connect their existing base of Lync Server 2010-enabled users to the top public IM service providers. Licensing requirements for Public IM Connectivity depends on the service providers users want to connect with, and Lync Server 2010 CALs.
▩ Windows Live™ and AOL: Customers with Lync Server 2010 with active Software Assurance qualify for federation with Windows Live Messenger and AOL without additional licensing requirements. Customers that do not meet the qualifying requirements should purchase the Lync Public IM Connectivity (PIC) license for federation with Windows Live Messenger and AOL.
▩ Yahoo!: Federation with Yahoo! requires the Lync Server 2010 PIC per-user subscription license. The Lync Server 2010 PIC license is sold separately on a per-user, per-month basis
1 Unauthenticated: A user who does not have an identity in the Active Directory Domain Services or Lync Server
2 External: A user typically not an employee and not defined in the customer’s agreement
3 Authenticated: A user or device who has an identity in the Active Directory Domain Services or Lync Server as a Microsoft service. PIC service licenses are available for Microsoft Volume License customers only.
▩ XMPP Networks: Federation with XMPP (Extensible Messaging and Presence Protocol) networks, such as Google Talk, can be enabled through the Lync Server 2010 XMPP Gateway. This Gateway provides presence sharing and Instant Messaging (IMing) with XMPP networks, and is available at no additional licensing cost.
2.4 Lync Server 2010 Feature Details
2.4.1 Standard Edition
A Standard Edition server is ideal for pilot and lab deployments or branch offices that do not have high availability and performance requirements. It is intended for deployments with fewer than 5,000 users either in total or at a particular location.
2.4.2 Enterprise Edition
An Enterprise Edition server has all of the Standard Edition server features, and also provides scalability and high availability. It is intended to allow an unlimited number of users in any location or configuration.
2.4.3 Comparison of Standard and Enterprise
See Figure 2 for summary features differences between Standard and Enterprise server versions.
2.4.4 Prerequisites
Lync Server requires Windows Server® and Microsoft SQL Server® to run and may not include licenses for those products.
▩ Windows Server is typically licensed through the Server/CAL model. For complete information on licensing for Windows Server, see the Windows Server 2008 R2 licensing page.
▩ SQL Server has two primary licensing models: Server/CAL and per processor. For complete information on licensing for SQL Server, see the SQL Server 2008 R2 licensing page.
▩ SQL Server Express is provided with the Lync Server 2010 Standard Edition license.
▩ Attendee and Presenter Experience. Users with a Lync Standard CAL can attend meetings and can be promoted to presenter in conferences initiated by an Enterprise CAL user. In order to have full collaboration capabilities including initiating or scheduling conferences, a user would need both the Standard CAL and Enterprise CAL.
▩ Audio Conferencing. Audio Conferencing is a shared feature of both the Enterprise CAL and Plus CAL users. In order to leverage the audio conferencing features such as initiating and scheduling an audio conference, a user will required either the enterprise or plus CAL or both CALs.
2.5.5 Prerequisite CALs:
For each Lync Server CAL, there are potential prerequisites for underlying Microsoft technologies dependent on the features users wish to utilize. The following Microsoft products may be required with Lync:
▩ A Windows Server CAL is required for each user or device in all scenarios. Windows Server is typically licensed through the Server/CAL model. For complete information on licensing for Windows Server, see the Windows Server 2008 R2 licensing page.
▩ Exchange Standard and Enterprise CALs are required for users with Unified Messaging scenarios. For complete information on licensing for Exchange Server 2010, see the Exchange Server 2010 licensing page.
▩ SharePoint® is required for use of the Skill Search feature. For complete information on licensing for SharePoint Server 2010, see the SharePoint Server 2010 licensing page.
▩ Office 2010 is required for users for Office integration scenarios. For complete information on licensing for Office 2010, see the Office 2010 licensing page.
2.6 Pricing for Lync Server 2010 Servers and CALs
All prices reflect pricing for Open (No Level) retail purchases within the United States and are in US dollars as of December 1, 2010. The prices listed are license only estimated prices (not including SA); reseller pricing can vary by program and volume. Please note that prices are subject to change; contact a reseller or Microsoft account representative for specific pricing.
2.7 Purchasing Lync Server 2010 as Part of a Microsoft Product Suite
The Lync CALs provide use rights for standalone Lync Server 2010; however, the Lync Standard CAL can be purchased as part of the Microsoft Core CAL Suite (CCAL) and the Lync Standard CAL and Enterprise CAL can be purchased as part of the Microsoft Enterprise CAL (ECAL) Suite with other Microsoft products.
The Plus CAL can only be purchased as a standalone license and is not included in either the Core CAL Suite or ECAL Suite offerings. Refer to Microsoft CAL Suites for more information about choosing to purchase Lync as part of a suite.
2.7.1 Plus CAL for Enterprise CAL Suite
As an additional benefit of ECAL Suite, the features provided by the Plus CAL can be purchased at a price advantage when purchasing both the ECAL Suite and the ―Plus CAL for ECAL Suite‖ offering. The ―Plus CAL for ECAL Suite‖ is a CAL offering for ECAL Suite customers only. It provides the same features and functionality as the Plus CAL, however it is offered with a 20% saving from the standalone Plus CAL. This offering is only available in the programs where the ECAL Suite is offered. For further information on pricing and illegibility please contact your reseller.
3. Online Subscription Licensing for Microsoft-hosted Lync Online
Lync offers online deployment in which users can work with a Microsoft-hosted service to give Lync users access to the capabilities of the product. This approach allows users to scale up or down as needed, minimizing capital expenditures, streamlining operational costs, and ensuring the most current version of software available.
Lync Online can help free up valuable capital, IT staff, and other costly resources for more effective, strategic use within organizations.
3.1 How to Subscribe to Lync Online
3.1.1 Lync Online User Subscription Licenses
Rather than purchasing server and CAL licenses for each Server and user/device that access Lync Server 2010, Lync Online is licensed through a subscription model in which each named user needs a User Subscription License (USL).
Lync Online offers two (2) USLs:
▩ Lync Online Plan 1 USL
▩ Lync Online Plan 2 USL
Lync Online USLs are inclusive of the prior USL. Lync Online Plan 2 USL includes all of the features and functionality of Plan 1 with additional features and functionality.
3.2 Lync Online USL Features
The features offered in Lync online are similar to the features offered in Lync on premises. The following provides a high-level feature overview for each Lync Online USL:
3.2.1 Lync Online Plan 1 USL
Lync Online Plan 1 USL offers instant messaging and rich presence (IM/P) features. It provides users with real-time presence and enhanced IM along with PC-to-PC audio and video communications, as well as attendee experience for internally hosted conferences.
3.2.2 Lync Online Plan 2 USL
In addition to the features of Lync Online Plan 1 USL, Plan 2 USL offers audio, video, and web conferencing features. It provides users the ability to create, moderate, and join conferences for collaboration with both internal and external users.
Lync Online PSTN Audio Conferencing and PSTN dialing out capabilities require a third-party Audio Conferencing provider.
For hosted conferences in Lync Online, an unauthenticated, or anonymous, user is a person/device that does not have an identity in Lync Online. With the Lync 2010 Attendee client, unauthenticated users can a join Lync Online hosted meeting. There are no required licenses for unauthenticated users of Lync Online.
3.2.3 New and Improved Features of the USLs
3.3 How to Buy Lync Online
All pricing for retail purchases within the United States are in estimated U.S. dollars; reseller pricing may vary by program and volume. Please note prices are subject to change; contact a reseller or Microsoft account representative for specific pricing. Lync Online is available for purchase in either Enterprise Agreements or Microsoft Online Subscription Agreements only.
3.4 Purchasing Lync Online as Part of Office 365
Lync Online USLs can be purchased as part of Office 365. To learn more about the Office 365 Suite, visit www.office365.com.
3.5 Lync Online Client
Microsoft Lync Online requires the separate purchase and installation of Microsoft Lync 2010. As a limited time offer, Lync Online customers receive one (1) licensed copy of Lync 2010 at no cost with each valid subscription license to Lync Online. The software may only be used with Lync Online, and all rights to use the software will terminate upon expiration of the underlying subscription license or release of the next major new version of Lync Web Access, whichever comes first. Use of the Lync 2010 software is governed by the terms and conditions of their license agreement and the Online Services Use Rights.
3.6 Hybrid On-Premises and Online Licensing for Lync
3.6.1 Purchasing Lync Online When User Currently Owns Lync Server 2010
For some volume licensing customers with active SA, Lync Online subscriptions can be purchased at a discounted rate based on the licenses a user currently owns. Please contact a reseller for more information.
3.6.2 Purchasing Lync Online When User Currently Owns Microsoft Office Live Meeting 2007
Existing Microsoft Office Live Meeting users can automatically migrate to Lync Online as part of the new product version benefit. Customers can upgrade their USL of LiveMeeting to qualifying Lync Online USLs Live Meeting to Lync Online USL Use Rights will change on Lync Online launch and Live Meeting subscriptions will allow use of Lync Online based on the table below:
3.6.3 Hybrid On-Premises and Online Deployments
Lync Online USLs provide the flexibility to deploy the Lync functionality on premises and includes rights to the equivalent on premises CAL. The rights to the CAL are non-perpetual and expire when the underlying subscription rights expire.
Software Assurance benefits are not provided with the CALs. Additionally, purchasing appropriate server licenses is still required when deploying Lync Server CALs on premises.
Lync Server can also be deployed on premises and integrated for presence and voice mail with Exchange Online and SharePoint Online. In this case, the Lync user must be either online or on premises for all Lync workloads, such as IM, conferencing, and Voice—a user cannot use IM within Lync Online and Conferencing with Lync on premises.
4. Lync Partner Offerings
Microsoft has a large partner ecosystem to help customers build, deploy, and service Lync Server 2010 products and solutions. The licensing model is similar to Lync on premises or Lync Online; each device or user must have a valid license or subscription to Lync. Most partners offer a number of solutions with different levels of functionality.
To obtain more information about offers and pricing, contact a local partner.
4.1.1 Independent Software Vendors
The Microsoft Independent Software Vendor (ISV) Royalty Licensing Program offers partners the option to provide users with a unified solution that allows them to integrate Microsoft licensed software into other applications, and distribute the unified solution to end users. The ISV Royalty Licensing Program grants ISVs the right to license Microsoft products as part of unified solutions.
4.1.2 Services Providers License Agreements
The Microsoft Services Provider License Agreement (SPLA) program allows partners to license and host Microsoft products for customer use.
5. Frequently Asked Questions
5.1 General Pricing and Licensing
Q: Will I obtain rights to the Lync 2010 client when I purchase Lync Server 2010?
A: No, Lync 2010 is not included with either the Server or CALs—it is available for purchase as a standalone license or as a component of Office Professional Plus. The Lync Server 2010 CALs provide the rights to access IM and Presence, Audio/Video/Web Conferencing, and Enterprise Voice features through the Lync 2010 client.
Q: I have Office Professional Plus 2010 with active Software Assurance (SA) as of the General Availability of Lync Server 2010. Will I receive rights to the Lync 2010 client?
A: Yes, your Office Professional Plus SA benefits include rights to the latest version of the Lync 2010 client.
Q: What high-availability options exist in Lync Server 2010 if I want a highly stable and scalable infrastructure for our Lync architecture?
A: Lync Server 2010 Enterprise Server offers additional flexibility for licensing and deploying high-availability servers.
Q: If I’m currently using Audio/Video/Web Conferencing and Enterprise Voice provided in the OCS 2007 R2 Enterprise CAL and I have Software Assurance, will I have the same rights to same features in the Lync Server 2010 Enterprise CAL?
A: For Lync Server 2010, we have created a new CAL for Enterprise Voice called Lync Server 2010 Plus CAL. Customers with active SA on the Office Communications Server 2007 R2 Enterprise CAL or ECAL will receive rights to the Lync Server 2010 Plus CAL. Please refer to the Microsoft Product List Notes for more details.
Q: Does the Lync Server 2010 Enterprise CAL require the Lync Server 2010 Enterprise server or vice versa?
A: No, any CAL can be used with either server edition. For example, the Standard CAL can be licensed for use with the Lync Server 2010 Enterprise Edition server. The CAL allows you access to specific functionality while the server edition allows you different scalability options for the server installation.
Q: What are the licensing implications if I choose to run Lync Server 2010 in a virtual machine rather than directly on a physical server?
A: One server license is required for each running instance of Lync Server 2010 Front End Server Role—whether it is installed natively on a physical machine or in a virtual machine. All other server roles can be deployed, without in as many instances, physical or virtual, as your architecture requires. See here for additional information about Lync Server 2010 virtualization support.
Q: Is an External Connector available for companies that want to offer authenticated access to non-employees such as corporate alumni, retirees, or partners?
A: Yes, the External Connector licensing model is unchanged in Lync Server 2010. We have added the Lync Server 2010 External Connector Plus Edition to the External Connector offerings.
Q: How should I license occasional users that are not employees or contractors of my company?
A: Unauthenticated users do not require a Lync Server 2010 CAL. If you want these users to be authenticated (via Active Directory), you can purchase one External Connector license for each server that your non-employee users will connect to, rather than CALs for each of these users. Please see the Lync product use rights (PUR) for additional information.
Q: Can I purchase CALs instead of the External Connector for users that are not employees or contractors of my company?
A: Yes, you can purchase CALs for authenticated users instead of External Connector licenses. You may choose the most cost-effective licensing option for your organization.
Q: If several users share the same desktop, do they each need separate Lync Server 2010 CALs?
A: Customers may still license Lync Server 2010 with either per-user or per-device CALs. If several users share a desktop and do not individually access Lync Server 2010 from other locations (such as their home PCs), then they can be licensed with just one device CAL.
Q: Are there any licensing prerequisites for Lync Server 2010?
A: Yes, Windows Server 2008 and SQL Server 2008 are required to run Lync Server 2010. For each Lync Server 2010 CAL, there are other possible prerequisites for underlying Microsoft technologies—primarily dependent on the features within Lync you would like to utilize. These include, but are not limited to, Windows Server CAL, Exchange Server Standard and Enterprise CAL, SharePoint Enterprise CAL, and Office Professional Plus.
Q: Can I purchase a specific feature (such as Click to Call functionality) separately in place of licensing the CAL?
A: No, features are available as part of the assigned CAL and are only available in the CAL or ECAL Suite (if applicable).
Q: What are the key licensing and pricing changes in Lync Server 2010?
A: Lync Server 2010 Enterprise CAL and the new Lync Server 2010 Plus CAL now include separate Audio, Video, and Web Conferencing. The Lync Server 2010 Plus CAL also now features new Enterprise Voice functionality. The price of the Enterprise CAL has decreased by over 20 percent. All other prices are unchanged.
Q: Why is the Lync Server 2010 Enterprise CAL price increase more than ECAL Suite price increase?
A: The standalone pricing decisions are based on market and competitive research. Due to its multi-product discount, the ECAL Suite price increase is smaller; making it an even better value for customers interested in Lync Enterprise CAL functionality plus other Microsoft products.
Q: Does the Lync Server 2010 licensing and pricing difference change any of the existing Office Communications Server 2007 R2 differences between Standard and Enterprise CALs?
A: Lync Server 2010 will add new and enhanced features the Standard, Enterprise, and Plus CALs (such as Skill Search, in the Standard CAL), but the existing differences for OCS 2007 R2 will remain. For example, the Standard CAL still has Instant Messaging and Presence while the Enterprise CAL offers multi-party application sharing.
5.2 Lync Grandfathering Policy
Q: If I am a SA customer with rights to Lync Server 2010 Enterprise CAL, will I pay less due to the price change?
A: Remaining SA payments are determined at the time of your original purchase. By having SA you benefit from the OCS 2007 R2 grandfathering rights and are eligible to receive a perpetual license to Enterprise Voice features provided in the Plus CAL. At your renewal period, if you wish to continue software assurance benefits of the Plus CAL, you will have the option to renew Software Assurance on the Plus CAL. For more details on the Lync Server 2010 Grandfathering Policy, please refer to the Product List Notes.
Q: Under the Lync Server 2010 Plus CAL grandfathering policy, will customers with a perpetual Enterprise Agreement receive a perpetual license and will it include SA?
A: Customers with active SA at the time of General Availability will be entitled to the Plus CAL with SA until the end of their enrollment. At renewal, customers will be eligible to renew SA on the Plus CAL in addition to the Lync Server Standard CAL and Lync Server Enterprise CAL. For more details on the Lync Server 2010 Grandfathering Policy, please refer to the Product List Notes.
Q: Why have the Enterprise Voice features been removed from Enterprise CAL?
A: In Lync Server 2010, investments were focused on improving purchasing flexibility and return on investment for customers. Based on feedback from customers and partners, the decision was made to give our customers both choice and the ability to control cost if they do not wish to license and use all the features provided by the previous Enterprise CAL.
Q: Do I need to be licensed for the Lync Server 2010 Enterprise CAL to buy the Lync Server 2010 Plus CAL?
A: No, the Lync Server 2010 Enterprise CAL and the Lync Server 2010 Plus CAL are each additive licenses for the Lync Server 2010 Standard CAL; the Enterprise CAL is not a prerequisite for the Plus CAL.
Q: If my customer purchased E-CAL Suite or OCS 2007 R2 Enterprise CALs prior to GA, will subsequent true-ups of E-CAL Suite or OCS E-CALs on the same enrollment qualify for grandfathering to the Lync 2010 Plus CAL?
A: Yes, customers who purchased ECAL Suite or OCS 2007 Enterprise CALs on their EA prior to Lync Server GA, subsequent true-ups of E-CAL Suite, or OCS E-CALs, they will receive the same grandfathering rights to Lync 2010 Plus CAL as the initial qualifying licenses purchased. For an overview of how True-ups work, please read: Enterprise Agreement – True-up Guide.
Q: What is the last day to qualify for the Plus CAL grandfathering rights?
A: You must be enrolled in active SA for the OCS Enterprise CAL or the ECAL Suite by December 1, 2010 in order to be eligible for the Lync Server 2010 Grandfathering Policy.
5.3 Lync Online
Q: What version of Lync is being used for Lync Online?
A: Lync 2010 code is currently being used for Lync Online. Updates are made periodically at no additional cost to the customer.
Q: Is there any special licensing required when some users are hosted by Microsoft and others are on premises?
A: No, the on premises users/devices must each have Lync CALs, and the hosted users must each have Lync Online USLs.
Q: When is Lync Online launching?
A: Lync Online with IM, presence, and conferencing will launch with the Office 365 launch. Hosted Voice) will be offered in post launch of Office 365.
Q: How long will Live Meeting be available to purchase?
A: Live Meeting will remain available on the VL pricelist (including Open, Open Value, Select, and Enterprise Agreements) until the end of June 30th, 2011. Lync Online will replace Live Meeting as the online conferencing offer within the Office 365 Suite and will be available for purchase via an Enterprise Agreement (EA) or a Microsoft Online Subscription Agreement (MOSA).
Q: How long can I stay on Live Meeting?
A: Customers who have a Live Meeting Volume Licensing contract (either from Microsoft or through a partner) can remain on Live Meeting through the remainder of their current contract. No customer will be forced to upgrade to Lync Online within duration of their contract.
Q: As a Live Meeting Customer, can I transition to Lync Online?
A: Yes, customers with a current subscription to Live Meeting will have rights (through the Online Services Agreement Use Rights) to migrate Lync Online.
Q: What is our strategy for customers who need some of those “managed” features?
A: To ensure that we have a complete offer for those customers who want Live Meeting Professional features, Microsoft works with partners to provide key features (such as Managed Events/Very Large Meetings, e-Training, Audio Conference, Support, Adoption, and Managed Recordings) through the Partner Marketplace. Additional information will be available on www.Office365.com.
Q: How will dial-in conferencing be provided for Lync Online?
A: Lync Online uses partners to provide dial-in conferencing capabilities. Additional information will be available on www.Office365.com.
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